Refund & Cancellation Policy

At ART Soccer Training, we strive to provide the highest quality soccer training and services to our valued customers. We understand that sometimes circumstances may arise that require a refund for our programs or services. Please read our refund policy carefully to understand your rights and responsibilities when requesting a refund.

Refund Procedure: To request a refund, please contact our customer service team as soon as possible to customerservice@artsoccertraining.com. Provide your name, program details, and the reason for the refund request. Refunds will be processed within 7 business days upon approval of the refund request. Please allow additional time for the refund to reflect in your account based on your payment method and financial institution.


No-shows: Participants who fail to attend scheduled sessions & events without prior notice are not eligible for refunds.


Cancellation Before Start: 

(Camps & Clinics) 

Any refund requests must be made prior to the program start date and will be eligible for a refund of the program’s deposit less $50. A processing fee may apply.


(ART Programs)

There will be no refunds issued unless canceled by ART Soccer Training. 


(Private Training)

If the session is not rescheduled before the 4 hour window, the session will be considered a "late cancel" and subsequently forfeited. If the session is canceled before the 4 hour window, the session will be considered "early cancel" and you will be able to reschedule the session at no charge.


Withdrawal During Program: 

(Camps & Clinics) 

Refund requests made after the event has started will be considered on a case-by-case basis. A processing fee may apply.


(ART Programs)

Refund requests made after the event has started will be considered on a case-by-case basis. A processing fee may apply.


(Private Training)

If you decide to withdraw from sessions after it has started, refunds will be prorated based on the remaining sessions. A processing fee may apply.


Private Training Pack Expiration Dates

Initial Evaluation- 1 month

3 Pack- 1 month

5 Pack- 2 months

10 Pack- 6 months